Ons Everest se waaierband het gister (Sondag) tussen Stanford en Caledon gebreek. Llewellen, Marco en Jacques van Caledon tak was uitstekend. Hulle het dadelik gereel om my en my familie te kom haal, ons Wimpy toe geneem en terwyl ons koffie gedrink het die Everest en sleepwa ingesleep, herstel en weer by die Wimpy vir ons afgelewer en ons kon verder ry. Later die dag het ek 'n oproep van Llewellen en Marco gekry om te hoor of ons veilig by die huis was. Baie dankie vir julle uitstekende diens en omgee.
In all my years of going through the process of purchasing a car (it can be stressful) Johnathan at Rola Somerset West has been the absolute best ever! Never felt like anything was a problem, always sticking to commitments, always on time and found the car we were looking for at the price we wanted. Highly recommend this dealership and Johnathan in particular!
Best service I've ever experienced. Dealer Principle was extremely professional and helpful, his mechanics were super-efficient. Unbelievable
Pleasant, friendly, and speedy service. Always a pleasure to visit this neat and organized dealership.
Superb service from Honda Helderberg and Rola Motors with assisting in buying my new vehicle. Special thanks to Juandre who definitely went the extra mile to ensure that I take ownership of the car. Thank you Honda and thank you Juandre!! You guys rock!
I have only experienced exceptional service from Rola Volvo Cars Somerset West. It is day and night compared to another Volvo service centre. Thank you Andre for your professional assistance this morning.
Great range of vehicles. Friendly and helpful staff. Going the extra mile for their customers.
I had a fantastic experience selling my car with Wesley. He was nothing short of phenomenal. It was the most professional and seamless process. You outclassed your competition.
Jason and Emma just once again THANK YOU SO MUCH for your persistence and trying really hard to help me AND successfully applying for my finance. I am still in awe. You have instantly made a terrible year better and brighter for me with your magic. I am truly thankful. Thank YOU!! Rola's service is amazing.
Tiaan Mans is undoubtedly the best person to deal with when purchasing a vehicle. My entire transaction has been flawless and hassle free. Tiaan has followed up with me everyday and always kept me in the loop of the status of the entire application. From beginning to end i have had amazing, quality service. If i was able to, i would give him and the dealership a 10 star rating. He went out of his way to ensure that i understood everything, he also answered all of my calls and messages after hours - now that in itself deserves a reward. If you are looking for a car to purchase, Tiaan is the one you want to see and deal with. Rola Mazda should be proud to have him.
These guys are top draw.. starting with Diedre Nortje to their head mechanic "Vossie" . Excellent service, beyond the call of duty and at the end they didn't even charge. The Hilux hums again. Thank you 🙏
Rola Mazda Somerset West have the friendliest and most knowledgeable staff of any dealer. They understand customer service and work as a team to make your experience the best it can be. If only Cape Town had Rola service, we would all be very happy. In the interim, it is worth the trip to Somerset West to get treated as someone special in surroundings that make you feel like royalty. Charlton and his team need to be commended and Samantha deserves a medal.
My wife and I took the Pajero in due to a leaking diesel filter. They were very helpful and had a mechanic check it out and quote immediately. The workshop manager also came out to confirm he is happy with the mechanics assessment. Car is back and running smoothly. Samantha was so quick at helping us as well.
Fantastic service. I felt like a VIP. There is so much effort given to customer service. I cannot be happier. Thank you so much Priscilla!!
HONESTY..INTEGRITY..RESPECT..EXCEPTIONAL CUSTOMER SERVICE....are the words that come to mind and best describe my recent experience with your establishment. Thank you for the exceptional customer service provided on the day i set foot onto Rola Mazda Somerset. No pushy sales person...No pressure... Just a great car dealership and atmosphere where a hand shake still exists and means something, and pride in ownership is apparent and demonstrated.Read more
I would like to express my gratitude to Tiaan for going the extra mile and ensuring that everything was right with my new Mazda 3 2020. Which myself and family really enjoying! I will definitely tell a friend and family, and so on and so on. Your reputation speaks for itself. First class! I will definitely be back! Thank you Tiaan and the Rola Mazda Somerset team.
Highly recommended for new or used vehicles. My pleasant experience being the latter. Picked up a small issue with a faulty battery after collecting the vehicle and was promptly assisted upon my return to the dealership Mr Jacobus Flattery (salesman) was waiting for me in the parking area, where I was directed to the workshop where I was met by Mr Charlton (workshop manager) and was assisted immediately.Read more
I was then advised that the battery was faulty and needed it to be replaced. The salesman consulted with Mr's Christine (Used sales manageress) and she had my battery replaced immediately. My experience at this dealership was above and beyond any service I've ever received when purchasing a vehicle. Brilliant management! Brilliant sales! Brilliant workshop! And the most important of the all AFTER SALES SERVICE!! Not only from the salesman and his manageress but from the workshop manager!! Guys thank you once again for making a stressful experience stress free!!
Daniel is die beste verkoops man ooit en sy diens daarna om my deur al die detail van die motor te neem is voluit 10 uit 10. Die ander personeel is ook baie vriendelik en hulp vaardig. Baie dankie vir puik diens gelewer.
Wow, what a wonderful experience purchasing my new Golf from Rola Malmesbury.... I can only compliment you on the excellent service I received from Martin. I'm from Somerset West and ended up purchasing my car from you based mainly on customer service. Martin went out of his way to keep me posted daily on the progress of my purchase and helping me with the whole process. He then even offered to personally deliver my new vehicle to Somerset West... I can so highly recommend you, in this day and age, when customer service is often lacking. THANK YOU Rola Malmesbury and Martin for your excellent service - you really made the whole purchase a positive and exciting experience.
Diens van motor daar laat doen na 'n slegte ervaring by VW in ****. Dit het goed afgeloop en sal in die toekoms vir Rola ondersteun.
We had our Mercedes-Benz serviced at Rola Motors in Somerset West on **** 2021. We enjoyed excellent and professional attention from when we dropped the car off early morning and collected it later that afternoon. Our dedicated person assistant contacted us with a quote before proceeding with the service, as well as in the afternoon to advise us that the vehicle was ready for collection. (They even replaced the driver's seat airbag which had been recalled by the manufacturer, without having to be reminded.) We look forward to the next service.
Our car was taken from Breede River Malgas to Rola Somerset West to replace a run-flat tyre. On the last day of our holiday, Yusuf from Rola drove my husband, brother and I from Malgas to Somerset West to fetch our car. Yusuf is a courteous young man and his driving was perfect. At Rola all Covid-19 safety precautions were observed i.e. masks were compulsory, our temperatures were taken, hands sanitised and the interior of our car was sanitised. We were also offered coffee. The staff were friendly and very efficient. Thank you Yusuf and staff at Rola, Somerset West.
With lockdown I really missed these experiences. The service I received immediately as I walked in the door was such a special feeling. It brought back do many memories. I was immediately acknowledged. Told I be attended to soon and a couple of seconds later I was assisted and offered a refreshment. I was immediately informed of the status of the person I was there to meet...even taken through to where our meeting would be taking place. The sales person was friendly and thorough and I felt relaxed. I would like to encourage all businesses to follow this trend. Extremely happy customer.
Best service, awesome staff and brilliant advice.
This has to be the most amazing Car dealership ever. The staff were amazing in keeping my wife and sons (1 and 6) comfortable while we waited. I have to say this was my best experience with a car dealership. Thank you so much for your help and kind hearts.
Their service and customer relations are the best. I had a problem with my car which they sorted out within a day. Many thanks. You always go the extra mile.
Thanks for the excellent service and for assisting me even though I did not have an appointment. Will definitely return.
Would just like to say that we have been blown away at the incredible service we have received from the team at your dealership. From driving through to Edgemead for me to test drive the car, and coming through the next day to do a full evaluation on my Opel Adam. It really exceeded my expectations.
Great service. They went out their way to help. The vehicle was delivered within 18 hours, on time, as I asked. Also gave me a great trade in on my previous vehicle. Well done Rola Mitsubishi.
The most professional and seamless experience selling my car. Just amazing to deal with, and gave me the best value for my car. Rola you outclassed your competitors!
I would like to thank every staff member who assisted us yesterday on very short notice from our side. Everyone was so friendly, helpful and the service was absolutely excellent. Wonderful group of people! P.S: We loved our Cappuccinos!!
All the way from Gauteng to Rola Motors to get the best deal on our C250 coupe, thank you doing the best deal.
After a long drive on the dust road, we pulled in with hopes to have a super squeaky car sorted. We were in and out, issue solved. We didn’t catch the name of the gentleman who helped us but it was 100% a 5 start service. Thank you guys!
Excellent service, well trained and professional team who go the extra mile! Special touches that make for a very positive buying experience. Highly recommend Rola Toyota Somerset West.
Have recently bought a VW Tiguan from Rola VW Hermanus, absolutely amazing service and cannot rate it highly enough. Special thanks for bringing the car through to Somerset West for viewing, handled all administrative details remotely, and then delivered the car as a surprise for my better half a few days later.
Exceptional service, everyone can take a page to understand what it truly means to go 'above-and-beyond' for a customer.
Great service. All the staff go the extra mile.